Categories
Design Strategy System Design

What’s happening in 2020 for tech, and design

Benedict Evans presented his view on tech in 2020. I’m a big fan of Evans work sharing data on what’s actually happening. If you don’t follow him on Twitter, please do.

In his presentation he shares his views on what he think the next cycle will be about in tech. While we all are talking about a new technology layer, like AR or voice, the next cycle might be more of a framework for a matured industry.

The Next Cycle by Benedict Evans

Software is eating the world. We have arrived at a time where all companies have become tech companies. Do you see a company as a taxi company, a workspace rental company, a mattress company or as a tech company? And does it matter?

Beyond disruption

Tech is moving into the fabrics of daily live and with this the impact and responsibilities are growing. Keep in mind that in the West only 15% of retail is digitised.

Moving to a more systematic model is great for design, we have seen fields like Service Design, Design Strategy, Design Thinking growing up over the years to facilitate the need for systematic thinking and design.

When we create something, we have to think about 2nd and 3rd order effects of the things we do and design for it. Technology is moving from the edges to the center. With this complexity and responsiblity scales.

The technology and design that get or got your company started will not make sure it stays around.

Categories
System Design

Gender bias

The thing with algorithms is that they expose whatever bias is in the data. We might hide it or not like it. The algorithm does not care and exposes it.

The Apple Card Didn’t ‘See’ Gender, and That’s the Problem

Wired.com

The results is something that has logic and value at the surface, but once you make a deep dive or start to roll it out, it’s fundamentally broken. You could even call it badly designed.

As we start to roll out more of this partly designed, partly self designed systems to larger problems and bigger audiences.

The amount of second or third order effects can not be seen in advance. Creating a fertile ground for Black Swans.

The black swan theory or theory of black swan events is a metaphor that describes an event that comes as a surprise, has a major effect, and is often inappropriately rationalized after the fact with the benefit of hindsight. The term is based on an ancient saying that presumed black swans did not exist – a saying that became reinterpreted to teach a different lesson after black swans were discovered in the wild.

https://en.wikipedia.org/wiki/Black_swan_theory
Categories
Design

Inspirerende video’s

In de vorige post kwam het al naar voren, meer technologie, minder controle. De verschuiving van een hiërarchische structuur en cultuur naar een netwerkcultuur. Onderstaande video’s en commercials benadrukken nog eens hoe verbonden alles is.


Cisco Commercial: Tomorrow Starts Here


TED-Talk: John Maeda on his journey in design


Autodesk uitlegvideo: Autodesk Sustainability Workshop: Whole Systems Design


Cisco Commercial: Cisco Connected World Technology Report 2012 (Trailer)

Categories
Portfolio

EN.nl

EN.nl news website
 

EN.nl

What is you start a news website from scratch and try to leverage technology the furthest we can. This is the question that got us started with EN.nl. We build a completely autonomous news website. A news service that learned readers behavior and adapted to the individual reader.

The year long journey brought learned us a lot about find a balance between editor’s and automation. The rise of personalisation. What people say they want and what they actually click. And how to build a strong technical news infrastructure that’s versatile and flexible. As a product owner I was responsible for the innovation project. The EN.nl project was a project of de Volkskrant Innovation department. The technology, research and learnings from EN.nl benefitted multiple sites and projects within de Volkskrant, resulting in an optimzed workflow and readers behavior.

Role(s)

Design Research, Product Design, Product Owner, Interaction Design, Visual Design

Data

2009 – 2010

Company

EN (Volkskrant), www.en.nl (site is offline, available through archive.org)

EN.nl had the first iPhone optimized news website in the Netherlands
 

EN.nl NRC Handelsblad newspaper clipping
 

Screen recoding