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KLM Royal Dutch Airlines

KLM Royal Dutch Airlines

Up until 2018 I worked as UX Manager at KLM Royal Dutch Airlines. Responsible for the Mobile apps.

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Portfolio

@lly Hago Next

@lly Hago Next app
 

Hago Next

@lly is the worlds first mobile cleaning kit. It helps cleaning personnel during their working day. Enabling autonomy and self control. Reducing management and improving quality.

@lly redefined the Dutch cleaning market. Resulting in a ground-breaking cleaning company, Hago Next. The service added transparancy to a very closed industry. The mobile service is being used over a 1.000.000 hours at companies like Coca Cola, O’Neill, Achmea and Ziggo.

Role(s)

Design Research, Product Design, Product Owner, Product Strategy

Date

2010 – Current

Client

Vebego, vebego.com, Hago Next

Hago Next Design Research
 
Hago Next Interview
 
Hago Next @lly NFC
 
Hago Next NFC
 
Hago Next Concepts
 
Hago Next Press
 
Hago Next de Volkskrant 2014
 
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Portfolio

Infection Prevention Monitor

Infectie Preventie Monitor Design
 

Infection Prevention Monitor

Hospitals have regular audits regarding quality control. Those audits are done by experts filling in forms, scorecards and making reports.

We build a tool that highly automates this process. It helps auditers to report scores, check refererences and log events. This automatically translates to a digital score card send out the minute an auditer leaves the hospital. The tool also generates a draft report. Optimzing quality and efficiency.

The service was awarded with two industry leading innovation awards.

Role(s)

Design Research, Product Design, Interaction Design, Visual Design

Data

2012 – Current

Company

Alpheios

Infectie Preventie Monitor Award Winning