Categories
Design Strategy System Design

What’s happening in 2020 for tech, and design

Benedict Evans presented his view on tech in 2020. I’m a big fan of Evans work sharing data on what’s actually happening. If you don’t follow him on Twitter, please do.

In his presentation he shares his views on what he think the next cycle will be about in tech. While we all are talking about a new technology layer, like AR or voice, the next cycle might be more of a framework for a matured industry.

The Next Cycle by Benedict Evans

Software is eating the world. We have arrived at a time where all companies have become tech companies. Do you see a company as a taxi company, a workspace rental company, a mattress company or as a tech company? And does it matter?

Beyond disruption

Tech is moving into the fabrics of daily live and with this the impact and responsibilities are growing. Keep in mind that in the West only 15% of retail is digitised.

Moving to a more systematic model is great for design, we have seen fields like Service Design, Design Strategy, Design Thinking growing up over the years to facilitate the need for systematic thinking and design.

When we create something, we have to think about 2nd and 3rd order effects of the things we do and design for it. Technology is moving from the edges to the center. With this complexity and responsiblity scales.

The technology and design that get or got your company started will not make sure it stays around.

Categories
System Design

Gender bias

The thing with algorithms is that they expose whatever bias is in the data. We might hide it or not like it. The algorithm does not care and exposes it.

The Apple Card Didn’t ‘See’ Gender, and That’s the Problem

Wired.com

The results is something that has logic and value at the surface, but once you make a deep dive or start to roll it out, it’s fundamentally broken. You could even call it badly designed.

As we start to roll out more of this partly designed, partly self designed systems to larger problems and bigger audiences.

The amount of second or third order effects can not be seen in advance. Creating a fertile ground for Black Swans.

The black swan theory or theory of black swan events is a metaphor that describes an event that comes as a surprise, has a major effect, and is often inappropriately rationalized after the fact with the benefit of hindsight. The term is based on an ancient saying that presumed black swans did not exist – a saying that became reinterpreted to teach a different lesson after black swans were discovered in the wild.

https://en.wikipedia.org/wiki/Black_swan_theory